CrediHelp’s privacy policy is aimed at protecting the personal data of users. Personal data includes name, contact details, phone number, email, and other information.

Compliance with laws

Services and use of personal information

CREDIHELP offers users free services for informational purposes only, through which potential clients can find a company that offers microloans (hereinafter “Partner”). To use our services, clients must complete a form that requires the entry of personal information, including name, surname, contact information, telephone number, email address, and other personal data.

The collection and use of customers' personal information are subject to this Privacy Policy.

In accordance with current legislation, the Client is not obligated to provide their personal data and/or grant CREDIHELP permission to use it. The Client has the right to prohibit the use of their personal information; therefore, the provision of this information by the Client is entirely voluntary.

If the Client refuses to provide their personal data for processing by CREDIHELP, CREDIHELP reserves the right not to offer its services to that Client. By confirming their consent to the use of personal information, the Client automatically agrees to accept all the Terms and Conditions listed on this page.

CREDIHELP does not offer any financial services itself. The information on the CREDIHELP website is for informational purposes only and is not intended to recommend the use of any specific services/products offered on this website. CREDIHELP is not responsible for the Client's decision made as a result of reading the information provided on this website.

The Information We Collect

CREDIHELP collects personal information from website users by processing applications from prospective and existing clients. The contact and financial information processed by CREDIHELP is used to provide information services to the client. Technical data from users' computers, as well as software, are collected and processed automatically by CREDIHELP and may be transferred to third parties for analysis.

This data includes: IP address, browser type, domain name, access times, and the addresses of the web pages through which the user arrives at the CREDIHELP website. The information mentioned above is used to improve the quality of our services and to generate usage statistics for the CREDIHELP website.

Age Restrictions

Communication

The Customer may request the deletion of their personal data from the CREDIHELP database at any time. The Customer can do so by sending the request to the email address [email protected]. The Client always has the right to access and manage the information they provided to Traffic Control S.A. If the Client wishes to exercise this right, they simply need to request it by writing to [email protected].

This Cookie Policy aims to provide the necessary information so that any website user can decide whether to allow the installation of the cookies used by and how to manage them. Therefore, we provide a series of basic concepts that we consider essential knowledge (what cookies are and what they can be used for, or how to disable or delete them) for any internet user, and we facilitate the identification of our cookies.

This Cookie Policy may be updated at any time, as a result of a regulatory change or any change in the configuration of the cookies used. We may use cookies, and other similar technologies, to store and retrieve information from the terminal equipment of users of our websites (hereinafter collectively referred to as “Cookies”).

Cookies are files or computer programs, sent to a browser by a web server, that store information on the user's device when accessing or browsing a website, and allow access to this information after installation.

In other words, they are pieces of information that a website installs on your device when you visit it. These devices may contain information about the browsing habits of users or the device on which they are installed, or they may even be used to recognize the user.

TYPES OF COOKIES

Technical Cookies

These cookies allow users to navigate the website and use its various options and services, such as identifying the session, accessing restricted areas, completing a purchase, or sharing content through social networks.

Advertising Cookies

These cookies allow us to manage advertising spaces on our website as effectively as possible, based on criteria such as the content displayed or the frequency with which ads are shown. They collect anonymous browsing data, including the origin of visits, sessions, etc.

Social Cookies

These are cookies that social media service providers may install when the user chooses to share certain content from our website on the social network they operate. The terms of these services can be found at the following addresses.

Remarketing Cookies

By inserting a pixel or tag, we record users' visits to our website so that ads about our products and/or services appear on their social media timelines (Twitter and/or Facebook). The social networks are responsible for recording and storing the information for up to 90-180 days.

The only non-anonymous cookies, that is, those that allow user identification, are those that the user voluntarily activates, and consequently authorizes their installation.

These cookies store the username on your terminal equipment, as well as a hash of the username and password, for fifteen days, with the sole purpose of facilitating access to restricted areas without the need to manually enter the access codes each time.

To learn about our personal data protection policy, please consult our Privacy Policy. Cookie Management: The installation of cookies will occur after obtaining the user's consent.

We consider that we have obtained this consent if the user browses our website, or if they perform certain actions that imply express authorization for the installation of cookies.

If the user wishes to revoke the consent given, they must delete the installed cookies and, if necessary, modify their preferences regarding cookie acceptance through their browser settings.

To prevent future installation, you must activate the Private Browsing or "Do-Not-Track" options provided in your browser, that is, block or disable the installation of cookies.

To allow, block, or delete cookies installed on your computer or device by configuring the browser settings, you must follow the instructions provided by the browser itself.

• Internet Explorer: Delete and manage cookies
• Mozilla Firefox: Clear cookies; Prevent websites from saving your preferences or session state
• Google Chrome: How to manage cookies and site data
• Opera: Cookies
• Safari: Safari web settings

  If you use a different browser, or if the provided links don't contain the information you need, you can find out how to manage cookies installed on your computer by accessing the browser's "Options" or "Settings" menu (or equivalent), or by consulting the browser's "Help" or "Support" section. Some browsers allow you to configure specific rules—exceptions—to manage cookies on a per-website basis, so you can disable cookies for all sites except those you trust. If you wish to disable remarketing cookie-based ads, you can use the following links: Facebook: www.facebook.com/ads/website_custom_audiences twitter.com/settings/account Uncheck the "Promoted content" box in your privacy settings. Alternatively, if you do not want the Google Analytics JavaScript code to collect data about your visit, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout ```

  The plugin does not prevent information from being sent to the website or, through other means, to other web analytics services. If you block or disable the use of cookies in your browser, some services or functionalities of the website may not be available. Remember that you must configure your preferences on all devices you use to browse the internet.